Terms & Conditions

GENERAL

  1. STEREO CAFE endeavours to ensure that the highest standards are adhered to in the preparation and cooking of our foods for human consumption. This includes strictly ensuring that our staffs who prepare our food are tidy and clean at all times, which includes washing their hands with a hand sanitizer every few instances. 

  2. Smoking is strongly prohibited and not allowed on the premises of STEREO CAFÉ. 

  3. STEREO CAFÉ does not have a liquor licence and as a result thereof, alcohol consumption is not allowed on the premises of STEREO CAFÉ. 

  4. No animals are allowed on the premises of STEREO CAFÉ. 

  5. We are open to receiving any legitimate / honest consumer complaints from our customers subject to the following: 

  6. The customer must read the ingredients of items on the menu or request information from the specific waiter/waitress to ascertain whether or not the product contains any ingredients that the customer is allergic to. The customer accepts that the business cannot be held liable for any harm that it (the customer) experienced due to failure to read warnings and other information provided on the menu or uttered verbally. 

  7. The customer shall immediately submit to the business / seller a reminder of any product that has been found to be harmful or defective or wanting in any other respect, with proof of purchase. 

  8. This should be done within 24 hours of discovering the defect or harm, whichever might be the case. 

  9. Subject to the Consumer Protection Act and / or other laws / regulations, the business / seller shall remedy the situation. 

  10. All clients should note that STEREO CAFE are in the business of providing quality, fresh speciality coffees to our client and as such preparation times may take longer during peak times. 

  11. Should there be an allegation of food poisoning or similar allegations; the business reserves the right to request a medical certificate.

 

CONTACT US

Email info@stereocafe.co.za

Tel: +27 (0)51 430 1135

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ADDRESS

35 President Steyn Ave.

Westdene

 Bloemfontein

HOURS

Mon – Fri  07:00 - 16:00

Saturday   08:00 - 13:00

Public Holiday - Closed

© 2020 by Stereo Café

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